Legal
Privacy Policy
How QuillPrint collects, uses, and protects your information when you place print orders and use the platform.
Last updated 30 April 2026
Information we collect
We collect information you provide directly, including your name, email, shipping address, payment details, and uploaded print files.
We also collect usage data automatically, such as IP address, browser type, pages visited, and related analytics data through cookies and similar tools.
How we use your information
We use the information we collect to:
- Process and fulfill your print orders
- Send order confirmations, shipping updates, and support communications
- Improve our platform and detect fraud
- Send promotional emails, which you can opt out of at any time
Your uploaded files
Files you upload for printing are stored securely and used solely to fulfill your order.
We do not access, share, or retain your files beyond 24 hours after order completion.
Sensitive documents, please read before uploading
Please do not upload documents containing sensitive personal, financial, medical, legal or confidential information unless you accept the conditions described in this section.
We do not sell your uploaded files or your personal data. This applies whether or not a document contains sensitive information. The electronic copies you upload are stored securely on our servers, are used solely to fulfil your order, and are automatically purged within 24 hours after the order is completed.
If you want an uploaded document removed sooner, contact [email protected] and ask for immediate removal. We will remove that document from our servers within 3 hours of receiving your request.
What the print shop receives
Print shops on QuillPrint are independent businesses. They are not owned or employed by QuillPrint.
To print your order, the shop you select necessarily receives your document. When you choose a shop, you are choosing to trust that shop with the contents of what you are printing. QuillPrint secures the electronic copy on its own systems, but it cannot control what an independent shop does with a document or with the printed copies it produces.
QuillPrint is not responsible for the conduct of a print shop, including any sharing, copying, retention or misuse of your material by that shop or its staff.
You are responsible for the physical printed copies produced from your order. This responsibility covers the printed paper copies only, the electronic copies you upload remain secured with QuillPrint and are handled as described in this policy.
If your document is genuinely sensitive, the safer option is to print it in person at a shop, where the document never leaves your possession, rather than sending it through an online order.
Data retention
Account data is retained while your account remains active.
You may request deletion by contacting [email protected].
Your rights
You have the right to access, correct, or delete your personal data.
For privacy-related requests, contact [email protected].
Questions about this policy?
Write to [email protected] for order, payment and account questions, or [email protected] for privacy-related requests including immediate removal of an uploaded document.