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Privacy Policy

How QuillPrint collects, uses, and protects your information when you place print orders and use the platform.

Last updated 30 April 2026

Information we collect

We collect information you provide directly, including your name, email, shipping address, payment details, and uploaded print files.

We also collect usage data automatically, such as IP address, browser type, pages visited, and related analytics data through cookies and similar tools.

How we use your information

We use the information we collect to:

  • Process and fulfill your print orders
  • Send order confirmations, shipping updates, and support communications
  • Improve our platform and detect fraud
  • Send promotional emails, which you can opt out of at any time

Your uploaded files

Files you upload for printing are stored securely and used solely to fulfill your order.

We do not access, share, or retain your files beyond 24 hours after order completion.

Sharing your information

We do not sell your personal data.

We share information only with payment processors such as Razorpay, delivery or notification partners when required, and cloud infrastructure providers operating under data protection agreements.

Sensitive documents, please read before uploading

Please do not upload documents containing sensitive personal, financial, medical, legal or confidential information unless you accept the conditions described in this section.

We do not sell your uploaded files or your personal data. This applies whether or not a document contains sensitive information. The electronic copies you upload are stored securely on our servers, are used solely to fulfil your order, and are automatically purged within 24 hours after the order is completed.

If you want an uploaded document removed sooner, contact [email protected] and ask for immediate removal. We will remove that document from our servers within 3 hours of receiving your request.

Cookies

We use essential cookies for session management and optional analytics cookies to understand platform usage.

You can manage cookie preferences through your browser settings.

Data retention

Account data is retained while your account remains active.

You may request deletion by contacting [email protected].

Your rights

You have the right to access, correct, or delete your personal data.

For privacy-related requests, contact [email protected].

Questions about this policy?

Write to [email protected] for order, payment and account questions, or [email protected] for privacy-related requests including immediate removal of an uploaded document.